Dongfeng Cummins Reserves Talent for "Expert Services"

In recent years, as the process of population aging has accelerated, new problems have arisen in the manufacturing industry in China's manufacturing industry. In particular, high-level skilled workers with certain practical operating experience are in short supply. The insufficiency of traditional academies' education also allows more enterprises to no longer sit passively waiting for colleges and universities to cultivate talents. Instead, they are directly involved in the professional training of talents from the early stage to strengthen the professional quality of graduates and shorten the adaptation period of students from campus to business.

The automotive industry is a large employer of employment in China, and the training of talents in automotive companies is also constantly seeking new ones. It not only strengthens the cultivation of R&D design and manufacturing talents, but also the service and after-sales links are valued, especially as services become more and more competitive among manufacturers. When the commanding heights. Recently, Dongfeng Cummins Engine Co., Ltd. cooperated with Dongfeng Advanced Technical School to train trainees according to the individual needs of employers, and made a forward-looking talent reserve for its service system. In June 2011, more than 70 representatives of 46 Dongfeng Cummins Engine Service Co., Ltd. from all over the country held a Dongfeng Cummins engine oriented class job fair at Dongfeng Advanced Technical School. After interviews and written examinations, a total of 48 2008 grade students who have completed advanced auto mechanics courses were nominated for orientation classes and signed an agreement on employment intentions among companies, schools, and students.

"'Professional service and running the world' is the core of Dongfeng Cummins' service brand, and fostering an expert service team is also the only way to improve customer service satisfaction." Dongning Cummins executive deputy general manager Wang Ning introduced that electronic control Since the popularity of the engine, the maintenance quality of the maintenance service personnel has continuously increased. The original service mode of the pliers + wrench gradually gave way to the computer + network. Service maintenance personnel should not only understand machinery but also understand electronics. They also need to understand basic network knowledge and customer communication and communication skills, which puts forward higher requirements for their overall quality. The team of high-quality service personnel has become the core competitiveness of service providers and directly determines the service level of service providers.

In order to transport excellent reserve talents to the Dongfeng Cummins Service System, both schools and enterprises attach great importance to it. It is reported that Dongfeng Cummins Engine Co., Ltd. will invest more than 2 million yuan to provide instructional machines, testing equipment, and special maintenance tools for the entire range of products including Dongfeng Cummins. Utensils to ensure teaching effectiveness. Dongfeng Advanced Technical School will also invest 1 million yuan to build a Dongfeng Cummins training base. The 48 orientation students in the first batch of classes will carry out a four-month reinforcement study of the Dongfeng Cummins engine maintenance on the basis of the completion of the vehicle maintenance course. The time will be from August 15th to December 23rd, 2011. Teaching contents Including professional into the mold training, engine principle and maintenance technology, maintenance business processes and so on. Different from the school curriculum, which emphasizes the theory of books, this kind of vocational training completely simulates the real work scene, requires students to meet the strict standards of practical work, and the trainees pass the test scores. The qualification certificate issued by Dongfeng Cummins Engine Company was issued in 2012. January entered the Dongfeng Cummins core and key service provider system and introduced employment.

“College-enterprise cooperation is the demand of the market and it is also the demand of enterprises, schools and students. This cooperation is a good integration of Dongfeng Cummins’ technology, equipment and capital with school education and student resources. This kind of pre-cultivation and directional transport The model has broadened the employment channels of students and it is also an important supplement to the teaching methods and content of schools. Dongfeng Advanced Technical School stakeholders have given high hopes for the cooperation of Dongfeng Cummins. In fact, by investing in enterprises, the time taken from “students” to “professionals” is shortened, students are reduced to find work costs, and the pressure on students’ families is relieved, lifting their worries. This school is for the national enrollment, the school system for three years, divided into two sections of secondary school and college, nearly ten thousand teachers and students in school, school-enterprise cooperation training model is also the school support.

It is understood that in addition to the Dongfeng Advanced Technical School, Dongfeng Cummins plans to establish similar cooperation relationships with local automotive advanced technical schools in some key sales regions and service areas, in order to truly realize the “expert services, make the world” talent reserves and advance to cultivate. For most technical school students from poorer families, early employment, better employment, and the family’s worries are also the first steps for them to successfully embark on the social road. Among them, companies not only play the roles of employers, but also assume the role of mentors who help people mature and promote people.