Quality laid the foundation of the "Great Wall"

When the reporter interviewed Song Yunchang, general manager of Sinopec Lubricants Co., Ltd., he told reporters that during the Spring Festival of 2004, when Song Yunchang visited the academician Hou Xianglin who was more than 90 years old, Hou Lao asked him: “You think that brand integration is the most difficult Where is the place?" Song Yunchang replied: "It is the customer's approval." Hou Lao said: "The biggest risk and resistance lies in whether we can stay in quality." Song Yunchang told reporters: We have remembered Hou Lao's earnest expectations and ambiguity.

When Sinopec Lubricant Company was established, the biggest challenge was how to achieve the stability and consistency of the quality of the integrated Great Wall brand products. After research, the company selected the ISO/TS16949 management system that originated from the top three automakers in North America (GM, Ford, and Chrysler) and applied to the global automotive production supply chain for group certification. In December 2006, Sinopec Lubricants passed the ISO/TS16949 quality system certification of the German Rhine company. Previously, auditors have stated that group certification means that if a production base fails, the entire company will not be able to get the certificate. However, Sinopec Lubricating Oil Company was the first company they knew to obtain unified certification from the group. Through group certification, a unified quality management process, a unified product formulation system, a unified product quality standard, and raw material and finished product inspection specifications have been formed. At the same time, the company passed various internal audits and annual audits by certification bodies to ensure the effectiveness of the system's operation. There are also on-site audits from major customers each year. For example, major customers such as Dongfeng Nissan conducted six on-site audits of Sinopec Lubricants Corporation in 2009.

Promote the unified management of the laboratory. In 2007, the LIMS laboratory information management system project was launched, and a quality data sharing platform was set up in 12 laboratories, realizing the real-time monitoring of the quality of products and main raw materials. Every year, it participates in the comparison of international laboratory data, and the comparison between laboratories of the direct affiliation units ensures the accuracy and consistency of the analysis data of each unit.

Random sampling, verification quality. Sinopec Lubricant Company has actively implemented a physical quality sampling inspection mechanism, regularly sampling samples from the market and production units' warehouses, and conducting physical quality retests. From 2002 to 2009, a total of 286 products were spot-checked by joint-stock companies and technical supervision departments at all levels, and all sampling results were qualified.

To ensure the interests of customers as the most important. In order to ensure the interests of customers, some companies doing well in the lubricant industry can achieve a deviation of plus or minus 10 grams on a small package measuring 3.5 kg, while Sinopec Lubricants Corporation controls a level of 0-8 grams when filling. Wang Ping, deputy director of the scientific and technological development department of Sinopec Lubricant Company, said: “In terms of indicators, if the national standard is adequate, then our corporate standard is a well-off society.”

Sinopec Lubricant Company regards quality as the life of a company. Just as Song Yunchang’s general manager often said to employees: “Under any conditions and under any conditions, we must not trade short-term economic benefits at the expense of quality.”